INFRASTRUCTURE

Your IT infrastructure should work hard for you, not the other way around.  In the agile organization IT infrastructure resources must efficiently align and support the entire business in a fast, scalable and flexible way. If your IT infrastructure is not optimized to meet these demands, your investment may be costing you.

CBT Data Center Services are designed with the following key features so our clients can quickly respond to ever-changing stakeholder and customer demands and focus on their core competencies.

Our Features & Services

Key Features:

  • Advanced data center operations management practices – Continuous improvement of operating practices based on ITIL® and Six Sigma® frameworks

  • Customizable flexible packages – Pay only for what is needed through CBT “pay per device” pricing model leveraging US-based resources

  • Enhance availability and reduce risk – Guaranteed uptime to restore operations quickly minimizing business impact for IT Mission Critical systems

  • 24x7x365 rapid response – Personalized response anytime, anywhere, 24x7x365

  • Multiple contact channels – Ability to request help desk support via phone, e-mail or a Self Service Management Portal

  • Effective return on your IT investment – Maximize IT investment through cost-efficiency, improved productivity, and alignment to business needs

  • Business continuity enhancement – Best-in-class operational processes, leading security and data protection capabilities

  • Industry standards and regulations compliance – Ability to run operations through structured processes and procedures

  • Increase responsiveness and scalability – Selection and configuration of the most appropriate cloud infrastructure (IaaS) to meet and rapidly adapt to new business demands.

CBT Data Center Management offerings:

  • NOC-Monitoring Services

  • Security Management

  • Server Management

  • Storage Management

  • Network Management


Other CBT Data Center services include:

  • Data Center Modernization Services: brings together a suite of workshops, assessments, and project-based activities to help improve your data center infrastructure environment and lay the foundation for cloud computing

  • Business Continuity Services: protects and minimizes disruptions to IT infrastructure, data, and users that are caused by outages, hardware failure, disasters, and other unforeseen events 24x7x365

  • Enterprise Cloud Services: provides evaluation, selection and ongoing management and infrastructure lifecycle services for IaaS, SaaS and PaaS cloud solutions with our domestic and near shore, experienced professionals and operational best practice


Backup and Restore Services: 

  • Offers information-centric, managed backup and restore protection services designed for the full spectrum of business needs